FAQ

1. What is Garena Shell? What can Garena Shell do?

Garena Shell is the online currency of Garena Gaming platform and Garena operated games. Garena players can use their Garena Shell to purchase many rewarding and services. Check out what is available at Garena Shop now! Visit http://shop.garena.com. Garena Shell can also be used for purchasing in game items.

2. Is it safe to buy Garena Shells from you?

As im working in Garena as a official Garena Retailer and when the payment is done, just I need your UID to activate any item to your account and if you just need garena prepaid cards i will mail you the garena prepaid codes.

3. Where can I purchase prepaid cards?

We have a network of prepaid card point of sales across SEA and in some other parts of the world and we look forward to expanding our outreach worldwide. Electronic version is also available through some of our distribution partners whereby you can make purchase and receive prepaid card number and password electronically upon successful transaction.To view the list of Garena Prepaid Card distributor, please visit http://pay.garena.com. You can also get our Prepaid Card fro our approved retailer.

4. How to top up my account using prepaid card?

After you log in a t the payment portal http://payment.garena.com, select "Or Redeem Prepaid Card", enter both card number and password.

5. Will the prepaid expire?

Yes. Expiry date is printed on the back of the card. For electronic version, generally it expires in 2 years.